FAQs • Reynoldsburg, OH • CivicEngage

I tried to call the court on thursday, why do I keep getting the voicemail?: Thursdays are the busiest day of the week for our staff, as it is the day that court is being held and the Magistrate, Prosecutors, and Clerk personnel are assisting those who have appeared. Leaving a message on the voicemail does not excuse your appearance in court. We will make every effort to try and answer the phones on Thursdays, however, if you leave a message we will return your call as soon as possible. A note of caution, if you have been previously summoned to appear or have had a warrant for your case, you must appear or another warrant will be issued and any bond that has been posted will be forfeited. The clerk staff cannot change your requirement to appear over the phone.

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Clerk of Courts

1. When is my fine due for my ticket/when is my court date if I want to contest my ticket or if I have a mandatory court appearance?: If you were issued a payable ticket and the officer has written an amount in the remarks section of the citation…(for example $120 waiver) you have until the date and time wrote in the small box on the bottom right of your ticket to pay without penalty. If you wish to contest your ticket or the officer has written "Must Appear" in the remarks section of your ticket, your court date is again in the small box at the bottom right of your citation.

There are several ways to pay your fine. You may pay:

In-person at the Clerk of Court's office during our normal business hours, Monday through Friday 8 am-5 pm by cash, check, money order, debit card, or credit card (Visa and Mastercard only);
Over the phone during our normal business hours with a credit card by calling 614-322-6804. The card must be issued to the person who is calling to make the payment. (Credit card payments must be at least $10);
By mailing a check or money order made payable to Reynoldsburg Mayor's Court with your ticket number written clearly on it to 7232 E Main Street, Reynoldsburg, Ohio 43068;
By dropping off a check or money order in an envelope in the payment drop box located in the Municipal parking lot with your ticket number written clearly on it; or

3. What do I do if I forgot to show the officer proof of insurance when I was cited?: You may bring in proof of insurance when you come to pay your ticket or appear for court. You may also send in the proof with your check or money order if you are paying your citation by mail or dropbox. The insurance must cover the date and time of the stop of the vehicle you were driving. (If you were driving someone else’s vehicle, you must get a copy of their insurance, not your personal insurance unless you have a SR-22) The Clerk’s office will accept the insurance ID card or declarations page from the insurance company, but will not accept a billing statement as proof. If you do not have proof of insurance for the vehicle you were driving when you pay your fine, the BMV will notify you that you must provide them proof with instructions on how to do so. Make sure the BMV has your current address.

4. Can I get an extension to pay my fine or to appear?: Yes. If you are unable to pay the amount due for your citation OR you cannot appear on the date written on your citation and you have not made an initial appearance before the Court, you may come to the Clerk of Court’s office and request a continuance to pay or appear on or before your due/court date during our normal operating hours. There is no charge for the first continuance, however, if you need an additional continuance, you must come in on your newly scheduled court date and request it from the Prosecutor. There is a $10.00 charge added to your balance for each continuance after the first one.

5. What happens to the money I paid when I posted someone’s bond?: If you posted a bond for someone either at the police department or at the Clerk of Court’s office and that person was given a future court date to appear, that bond will remain open on their case until any fines and costs are assessed. Any bond posted will be applied towards fines, costs, and fees owed by Defendant. If there is any money left over it will be returned to you at the address you provided on the bond form that you signed when you initially paid the bond. Because a bond is posted to secure a Defendant’s appearance for court, if the Defendant fails to appear, the bond you posted will be forfeited and a warrant will be issued for the Defendant’s arrest.

6. I tried to call the court on thursday, why do I keep getting the voicemail?: Thursdays are the busiest day of the week for our staff, as it is the day that court is being held and the Magistrate, Prosecutors, and Clerk personnel are assisting those who have appeared. Leaving a message on the voicemail does not excuse your appearance in court. We will make every effort to try and answer the phones on Thursdays, however, if you leave a message we will return your call as soon as possible. A note of caution, if you have been previously summoned to appear or have had a warrant for your case, you must appear or another warrant will be issued and any bond that has been posted will be forfeited. The clerk staff cannot change your requirement to appear over the phone.